Shipping & Returns

Shipping and payment 
  • Shipping costs inside Germany 8,50Euro incl. 19%MWST(VAT)
  • Shipping costs inside Germany from 100 € order value free shipping
  • In the following EU - States 26,50Euro incl. 19%MWST(VAT) (Belgium, Czech Republic, Denmark, Estonia, Slovenia, Ireland, Greece, Spain, France, Italy, Ungary, Luxemburg, Netherlands, Austria, Poland, Portugal, Finland, Sweden  forms of payment: bank transfer (prepayment)
  • Not EU States USA, Canada, Ukraine, Israel, Japan, Mexiko, Russland 45 € for orders up to 1000 €, 90 € for orders of more than 1000 €
                         Australia, New-Zealand, Brasil, Argentina  65 € for orders up to 1000 €, 105 € for orders of more than 1000 €

    Important information about shipments to Australia and New Zealand !

    Because transport capacity to Australia / New Zealand were very limited at this time, special measures are required to maintain letter and parcel service. For some products, we have developed a solution that combines air transport to the Middle East or South Asia with subsequent ocean transport, which allows us to avoid re-routing service suspensions.
    Please note that this combined air/ocean rerouting will result in very lengthy transit times. At present, timeframes of 50 days or more can be expected for service to Australia / New Zealand, where transit times are also being impacted by import customs clearance processes at the ports. Should shipment volumes exceed capacity on the direct flights that are available, we reserve the right to transport additional products to the destination country via this combined solution.
  • United Kingdom & Switzerland 37,50 € for orders up to 1000 €, 87,50 € for orders of more than 1000 € 
  • Other countries by request (
  • Forms of payment
  • Payment transfer (prepayment)
  • Cash on delivery, only inside Germany, whereby in each case, the current charges are to be paid by you
  • PayPal
  • Credit Card